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Press Room

NAAG Issues National Top 10 List Of Consumer Complaints

WASHINGTON, D.C.—The National Association of Attorneys General (NAAG) has released its Top 10 Consumer Complaints List for 2007. This national list of consumer complaints is a compilation of reports provided by offices of the Attorneys General and is tallied by NAAG’s Consumer Protection Project.

The results are as follows:

  1. Debt Collection
  2. Auto Sales
  3. Home Repair/Construction
  4. Telecommunications/Slamming/Cramming
  5. Automotive (General)
  6. Telemarketing/Do-Not-Call
  7. Financial/Investments
  8. Retail Sales
  9. Internet Goods and Services
  10. Contests/Sweepstakes/Prize Promotion

These annual findings are based on a non-scientific survey of the top complaints from across the country and provide a snapshot of trends and enforcement activities occurring by the states’chief legal officers. Attorneys General are a leading consumer protection force in the nation and can be found in the forefront of defending senior citizens from telephone and mail fraud and home repair fraud, protecting consumers from fraudulent practices as the practitioners migrate from the "bricks-and-mortar" to the "online" world.

The National Association of Attorneys General (NAAG) was founded in 1907 to help Attorneys General fulfill the responsibilities of their office and to assist in the delivery of high quality legal services to the states and territorial jurisdictions.

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