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Top 10 List Of Consumer Complaints of 2008 Resource List
March 12, 2010
Most states have a consumer protection statute prohibiting deceptive acts and practices, including those that happen online. Attorneys General can take action against businesses that commit fraud in such areas as debt collection, auto sales and repair, telemarketing and misleading advertising, for example.
The NAAG Top 10 Consumer Complaints List for 2008 is:
- Debt Collection
- Auto Sales
- Home Repair/Construction
- Credit Cards / Internet Goods and Services (tie)
- Predatory Lending/Mortgages
- Telemarketing/Do-Not-Call
- Auto Repair
- Auto Warranties / Telecom/Slamming/Cramming (tie)
Below is a compilation of links from Attorneys General websites dealing with the concerns that appear on the 2008 list.
Debt Collection
Debt collection concerns ranked number one on the national top ten consumer complaints list in 2008. Credit card complaints tied for third place and predatory lending/mortgage practices ranked sixth.
Auto Sales
Auto sales concerns ranked second on the national top ten consumer complaints list in 2008. Auto repairs and warranties tied for eighth place.
Home Repair and Construction Scams
Home repair and construction scams ranked third on the national top ten consumer complaints list in 2008.
Telemarketing/Do-Not-Call Concerns
Telemarketing/Do-Not-Call concerns ranked seventh on the national top ten consumer complaints list in 2008.
