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The course provides an overview of the Consumer Financial Protection Bureau (CFPB) Ombudsman’s Office and how this office can serve as a resource for the attorney general community.

This course is a part of the NAGTRI Center for Consumer Protection Partner Series in collaboration with the Consumer Financial Protection Bureau (CFPB).

Learning Objectives

  • Explain what the CFPB Ombudsman Office’s is and the resources they provide.
  • Discuss the CFPB Ombudsman Office’s work in areas such as ex parte communications and legal disclaimers.
  • List current projects and initiatives of the CFPB Ombudsman Office.