Overview
This course on working with claims administrators covers the life cycle of a case involving a claims administrator including when it is beneficial to use a claims administrator, questions attorney general offices should pose when hiring a claims administrator, and how a claims administrator handles large and small cases. The course discusses the claims administration process.
This course was developed by the NAGTRI Center for Consumer Protection.
Learning Objectives
- Identify the services provided by a claims administrator.
- Decide when it is appropriate to hire a claims administrator.
- Articulate the next steps after hiring a claims administrator.
- Incorporate best practices for noticing, locating consumers, and distribution.
- State the importance of having good consumer data.
- Implement cost saving measures
