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UID:10002090-1793804400-1793808000@www.naag.org
SUMMARY:Negotiation
DESCRIPTION:A Practical Skill for Every Role in the Attorney General’s Office \nWhether you’re negotiating a complex multistate settlement\, managing a team project\, collaborating with colleagues across divisions\, discussing budget priorities\, or simply trying to convince your teenager to clean their room\, negotiation is a skill that influences nearly every aspect of professional and personal life. The Negotiation Masterclass provides a practical framework for becoming a more effective negotiator\, regardless of title\, experience level\, or area of responsibility. \nLed by experienced public-sector attorneys John Abel\, retired Senior Deputy Attorney General from Pennsylvania\, and David Chaisson\, Deputy Principal Counsel and Assistant Attorney General with the Maryland State Treasurer’s Office\, this masterclass focuses on the real-world negotiation challenges faced by government professionals. \nWhy Consumer Protection Professionals Should Attend\nConsumer protection work is built on negotiation. Staff negotiate with companies\, opposing counsel\, vendors\, regulators\, federal partners\, and even internally when building consensus around investigations and enforcement strategies. This program moves beyond traditional bargaining tactics and teaches a principled approach to negotiation that helps participants: \n\nIdentify underlying interests rather than becoming entrenched in positions.\nDevelop creative solutions that create value for all parties.\nImprove settlement and resolution outcomes.\nBuild credibility through objective standards and fairness.\nStrengthen relationships while still achieving organizational goals.\nEffectively manage difficult conversations and challenging personalities.\nKnow when to negotiate\, when to compromise\, and when to walk away.\n\nValuable for Every Level of the Office\nThis is not just a course for attorneys. Negotiation skills are essential for: \n\nAssistant Attorneys General negotiating settlements\, consent judgments\, contracts\, and investigations.\nDivision Chiefs and Managers leading teams\, allocating resources\, and building consensus.\nInvestigators and Complaint Specialists gathering information and working with consumers\, witnesses\, and businesses.\nAdministrative and Operations Staff coordinating projects\, managing vendors\, and supporting agency priorities.\nNew Employees looking to develop a foundational professional skill that will benefit them throughout their careers.\n\nWhat Participants Will Learn\nThe program explores proven negotiation concepts including: \n\nThe Seven Elements of Successful Negotiation\nBATNA (Best Alternative to a Negotiated Agreement)\nZOPA (Zone of Possible Agreement)\nInterest-based and principled negotiation\nCommunication strategies that foster mutual understanding\nTechniques for handling difficult people and challenging situations\nDifferent negotiation styles and when to use them effectively\nPreparation tools that can be immediately applied to workplace negotiations.\n\nBeyond the Workplace\nThe principles taught in this masterclass extend far beyond government service. Participants will gain skills they can use when: \n\nNavigating family discussions.\nMaking major purchases.\nResolving conflicts.\nBuilding stronger professional relationships.\nInfluencing outcomes without relying on authority or confrontation.\n\nKey Takeaway\nThe most effective negotiators are not the loudest voices or the toughest bargainers. They are the professionals who prepare thoughtfully\, understand the interests of others\, communicate effectively\, and create solutions that endure. This masterclass offers practical tools that can improve your effectiveness in the office\, strengthen your relationships\, and help you achieve better outcomes in every area of life. \nBecause negotiation isn’t just something we do in legal practice. It’s something we do every day. \n\n\n\n\n\n\n\n\n\n\n\n\n\n\nModerator\n\n\n\n\nKate Donoven\, Director\, Consumer Protection\, NAAG\n\n\n\n\nSpeakers\n\n\n\n\n\nDavid Chaisson\, Deputy Principal Counsel/Assistant Attorney General\, Maryland Attorney General’s Office – State Treasurer’s Office\n\nJohn Abel\, Former Chief Deputy Attorney General\, Bureau of Consumer Protection – Federal Trade Commission\n\n\n\n\n\n\nRegistration Deadline: November 4\, 2026\, 2:00 p.m. ET\nThis free virtual training is a closed session for attorneys general and attorney general staff only. \n\nContinuing Legal Education (CLE)\nNAAG will apply for CLE for attendees eligible under CLE accrediting body guidelines. \nAccessibility Planning\nIf you identify as a person with a disability and would like to request reasonable accommodations for this event\, please complete the Accessibility Request Form.
URL:https://www.naag.org/event/masterclass-negotiation/
LOCATION:Virtual
CATEGORIES:Webinar/Virtual
ATTACH;FMTTYPE=image/png:https://www.naag.org/wp-content/uploads/2023/02/featured-image-masterclass-transparent.png
ORGANIZER;CN="Khai Pinkston":MAILTO:kpinkston@naag.org
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