Organization

National Association of Attorneys General
Washington/Remote, District of Columbia

Posted Date

November 3, 2021

The Senior Program Coordinator supports the work of NAAG and NAGTRI by coordinating all logistical aspects of assigned programming, in both virtual and face-to-face environments, with an emphasis on and ownership of strategic approach to these areas. This position reports directly to the Director of Meetings and Member Services.

In addition to programmatic responsibilities, the Senior Program Coordinator is responsible for direct oversight of specific process workflows within NAAG/NAGTRI as designated by the NAGTRI Program Manager with oversight from the NAGTRI Director. The Senior Program Coordinator is responsible for conducting internal training and leading Program Specialists, Program Coordinators, and fellow Senior Program Coordinators.

Travel accounts for up to 40% of this position.

Responsibilities

Core Position Responsibilities

Due to the evolving COVID-19 pandemic, the precise nature of the responsibilities of this position may evolve.  As of now, responsibilities will include:

General

  • Lead training for program specialists, program coordinators and peers
  • Own process workflows within NAGTRI (e.g., NAGTRI scheduling), displaying independence and autonomy over assigned workflows
  • Design new process workflows and lead strategic approach to internal policies
  • Conduct pertinent research and support projects led by program counsel
  • Demonstrate core understanding of program specialist and program coordinator position responsibilities.
  • Other tasks as assigned based on needs of the Association.

Programmatic

  • Conduct pre-training support/logistics for face-to-face programs, to include oversight of hotel rooming lists, meeting room setup, food and beverage, audio visual, transportation, materials, name badges, attendance list, gifts, and related duties.
  • Conduct pre-training support for online programs, to include oversight of attendee registration, online platforms, learning management system (LMS) set-up, and related duties.
  • Serve as direct contact for face-to-face and virtual programming, maintaining a professional and courteous relationship with all internal and external personnel.
  • Adhere to programmatic and financial close-out procedures.
  • Provide administrative support, as needed, which may include items such as agenda formatting or conference call assistance.
  • Monitor and follow meeting budgets, keeping track of all program expenses and being accountable for spending.
  • Assist with travel arrangements of all attendees for face-to-face programs.
  • Input information for each program into organization-wide databases, including student and faculty information and evaluation results.
  • Coordinate with web designer on placing information on website (e.g., materials).
  • Respond to inquiries by state attorneys and circulate information to Attorneys General and Attorneys General staff as needed.
  • Apply for Continuing Legal Education (CLE) for all eligible participants for specified trainings.

Qualifications

Skills and Requirements

  • Lead projects with minimal oversight or manager supervision
  • Employ problem-solving skills to make independent decisions
  • Proven ability to set and meet critical project deadlines
  • Display excellent attention to customer service by phone and email
  • Possess excellent computer skills including experience with Microsoft Office (PowerPoint, Outlook, Excel (spreadsheets/SmartSheet), Word)
  • Experience with Customer Relationship Management (CRM) systems (Dynamics365 experience a plus)
  • Manage competing projects or deadlines at one time
  • Exhibit high level of professionalism
  • Prioritize tasks from different functional areas and teams
  • Possess advanced interpersonal skills, liaising with internal and external personnel
  • Exercise tact and diplomacy

Experience

  • 1 – 2 years of professional, organizational experience in the nonprofit sector preferred.
  • 4-year college degree required.

Application Process

Salary range $45,000 – $48,000 commensurate with experience. NAAG offers a very generous benefits package which includes health, dental, vision, life/LTD, LTC and 401k retirement plan with an employer match and profit sharing.

To Apply

Please provide cover letter and resume here.  Applications received prior to December 27, 2021, will be given priority review. Applications will be reviewed on an ongoing basis.

NAAG is an equal opportunity employer and values diversity.

About the Organization

The National Association of Attorneys General (NAAG) was founded in 1907 to help Attorneys General fulfill the responsibilities of their office and to assist in the delivery of high-quality legal services to the states and territorial jurisdictions

The National Attorneys General Training & Research Institute (NAGTRI) was created in 2007.  The NAGTRI mission is to provide high-quality, non-partisan, and innovative training, research, and other developmental resources to support state and territorial attorneys general offices (AGOs). NAGTRI’s services to its member cover a breadth of subject areas and delivery formats. NAGTRI expects to grow and launch numerous new initiatives in the next few years, including an emphasis on online learning opportunities. The NAGTRI vision is to be recognized as the premier national organization for training and research throughout the government legal, law enforcement, and prosecutorial arenas.