Communities of Color, Fraud, and Consumer Protection Agencies

In recent months, both the Federal Trade Commission (“FTC”) and the Consumer Financial Protection Bureau (“CFPB”) produced reports on the connection between minority populations and consumer issues. Each report came to the same conclusion: unfair and deceptive practices have unique and disproportionate impacts on communities of color. These findings suggest that more needs to be…

Read More →

Bipartisan Coalition of Attorneys General Urge FDA to Preserve State Regulation of Over-the-Counter Hearing Aids

Washington, D.C. — The National Association of Attorneys General (NAAG) is urging the U.S. Food and Drug Administration (FDA) to preserve states’ authority to enforce their consumer protection laws in connection to the sale of over-the-counter hearing aids. The FDA is currently considering a proposal that, for the first time, would allow a new category…

Read More →

NAAG Responds to FDA’s Comment Request on New Over-The-Counter Hearing Aid Rules

In response to a request for comments from the Food and Drug Administration (FDA) regarding new rules regulating over-the-counter hearing aids, NAAG submitted comments encouraging the FDA to take the below steps to ensure that states maintain a role as regulators in this emerging market: The FDA should define preemption terms in a way that…

Read More →

Attorneys General Work to Stop International Scam Calls

Washington, D.C. — The National Association of Attorneys General (NAAG) today urged the Federal Communications Commission (FCC) to put in place measures that will help stem the tide of foreign-based illegal robocalls that attempt to scam Americans. The bipartisan group of 51 attorneys general is calling for the FCC to require gateway providers – the…

Read More →

NAAG asked FCC to curb foreign-based illegal robocalls

The attorneys general are asking the FCC to require gateway providers to take additional measures to reduce robocalls, including: Responding to requests from law enforcement, state attorneys general, or the FCC to trace back calls within 24 hours. Blocking calls when providers are aware of an illegal or likely fraudulent caller. Blocking calls that originate…

Read More →

Center for Consumer Protection 2021 Year in Review

As 2022 begins, we look back upon the consumer protection work the nation’s attorneys general undertook in 2021 with this Year in Review. In 2021, the COVID-19 pandemic continued to grip the world and attorneys general took action on a number of fronts to protect consumers from COVID-related harms. But consumer protection efforts were certainly…

Read More →

Attorney General Consumer Protection News: December 2021

Multistate Actions Led by Idaho Attorney General Lawrence Wasden and Oregon Attorney General Ellen Rosenblum, a bipartisan coalition of 33 attorneys general wrote the Consumer Financial Consumer Protection Bureau (CFPB), calling for stronger consumer safeguards for money sharing platforms and apps. The letter, written in response to the CFPB’s request for comments on its inquiry…

Read More →

Federal Consumer Protection News: December 2021

Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) issued a supervisory highlights report identifying legal violations identified by the CFPB’s examinations in the first half of 2021. The report also highlights prior CFPB supervisory findings that led to public enforcement actions in the first half of 2021. CFPB examiners often find problems during…

Read More →

Consumer Chief of the Month: Marion Quirk, Delaware Department of Justice

I joined the Delaware Department of Justice (the “DDOJ”) in August of 2017 after practicing in the Philadelphia, PA and Wilmington, DE legal communities for 19 years. Before joining the DDOJ, I heard from a friend who worked at the DDOJ that it was a special place – (i) challenging work; (ii) great colleagues who…

Read More →

Multistate Consumer Protection Actions

State attorneys general play a critical role in enforcing state and federal consumer protection laws. While much of their activity is focused on enforcement within single jurisdictions, attorneys general frequently work collaboratively with one another and with federal partners on consumer protection efforts connected to widespread instances of business misconduct. These investigations are often resolved…

Read More →