NAAG provides a growing library of on-demand resources*, including courses, podcasts, and more, designed to deliver practical, high-quality training for the attorney general community.

Our on-demand courses include recordings of prior programs as well as purpose-built learning experiences covering a wide range of topics relevant to attorney general community and beyond. On-demand courses are available to both members and non-members, with certain offerings eligible for continuing legal education (CLE)** credit depending on the course and jurisdiction.

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Getting Started in Consumer Protection Enforcement: A Primer for New Attorneys and Law Clerks
Audience
Members Only

Topic(s)
Consumer Protection

CLE Status
Eligible

Original Production
06/18/2025

Duration
1 hr 5 mins

Cost
Members
Included in Membership

Course Description

This course provides a comprehensive overview of consumer protection laws, focusing on the historical context, statutory frameworks, and practical applications in enforcement. Participants will learn about the origins of consumer protection, the significance of unfair and deceptive acts and practices (UDAP), and how these laws are implemented across different jurisdictions. The course will also cover the processes involved in initiating consumer protection cases, including the role of consumer complaints and multi-state collaborations. By the end of the session, attendees will have a clearer understanding of the complexities and challenges faced in the field of consumer protection law, equipping them with the knowledge to navigate this critical area effectively.

Course Objectives
  • Understand the foundational principles of consumer protection laws.
  • Identify the various sources and types of consumer complaints.
  • Analyze the statutory authority behind unfair and deceptive acts and practices (UDAP).
  • Evaluate the process of initiating consumer protection cases and the role of multi-state cooperation.
  • Discuss the implications of consumer protection statutes on enforcement and litigation.
Presenter(s)
Jeff Hill, Jessica Whitney

*  Some of our resrouces, including on-demand courses, require you to log in or create an account to register and/or access the content.. If you do not already have an account, you will be prompted to create one.
** Before registering for any CLE-eligible course, participants should verify that their jurisdiction permits on-demand and/or self-study CLE, as requirements vary by state and territory.