NAAG provides a growing library of on-demand resources*, including courses, podcasts, and more, designed to deliver practical, high-quality training for the attorney general community.

Our on-demand courses include recordings of prior programs as well as purpose-built learning experiences covering a wide range of topics relevant to attorney general community and beyond. On-demand courses are available to both members and non-members, with certain offerings eligible for continuing legal education (CLE)** credit depending on the course and jurisdiction.

Questions? Please email support@naag.org.

 

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Let’s Talk About It: Fundamentals of Communication
Eligibility
Members Only

Topic(s)
Leadership, Productivity

CLE Status
Ineligible

Original Production
03/18/2026

Duration
1 hr

Cost
Members
Included in Membership

Course Description

This course focuses on enhancing communication skills essential for legal professionals. Participants will explore the significance of both verbal and non-verbal communication, including body language, facial expressions, and paralanguage, in conveying messages effectively. The course will also address the challenges of written communication, particularly in a digital context, and provide strategies for crafting clear and concise messages. Through interactive discussions and practical exercises, attendees will learn to apply these techniques in their daily interactions, whether in person, over the phone, or in virtual meetings, ultimately improving their overall communication effectiveness in the legal field.

Course Objectives
  • Identify key components of effective communication.
  • Analyze the impact of non-verbal communication on interactions.
  • Apply techniques for improving written communication in a professional setting.
  • Evaluate the role of body language in various communication methods.
  • Develop strategies for effective communication in virtual environments.
Presenter(s)
Antoria Howard

*  Some of our resrouces, including on-demand courses, require you to log in or create an account to register and/or access the content.. If you do not already have an account, you will be prompted to create one.
** Before registering for any CLE-eligible course, participants should verify that their jurisdiction permits on-demand and/or self-study CLE, as requirements vary by state and territory.