NAAG provides a growing library of on-demand resources*, including courses, archived podcasts, and more, designed to deliver practical, high-quality training for the attorney general community.

Our on-demand courses include recordings of prior programs as well as purpose-built learning experiences covering a wide range of topics relevant to attorney general community and beyond. On-demand courses are available to both members and non-members, with certain offerings eligible for continuing legal education (CLE)** credit depending on the course and jurisdiction.

Questions? Please email support@naag.org.

 

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Communicating in a Multi-Generational World
Audience
Members Only

Topic(s)
Leadership, Management, Productivity

CLE Status
Ineligible

Original Production
06/17/2026

Duration
1 hr 5 min

Cost
Members
Included in Membership

Course Description

This course focuses on the critical topic of communication in a multi-generational workplace. Participants will gain insights into the defining characteristics of the four primary generations currently in the workforce: Baby Boomers, Generation X, Millennials, and Generation Z. The course aims to equip attendees with effective communication strategies that cater to the preferences and values of each generation, fostering a more collaborative and understanding work environment.

Course Objectives
  • Understand the defining characteristics of the four generations in the workplace.
  • Identify effective communication strategies tailored to different generational preferences.
  • Recognize the impact of technology on communication styles across generations.
  • Develop skills to navigate potential misunderstandings arising from generational differences.
  • Explore the implications of AI on workplace communication and generational interactions.
Presenter(s)
Christine Hoffman, Deborah Donohue

*  Some of our resrouces, including on-demand courses, require you to log in or create an account to register and/or access the content.. If you do not already have an account, you will be prompted to create one.
** Before registering for any CLE-eligible course, participants should verify that their jurisdiction permits on-demand and/or self-study CLE, as requirements vary by state and territory.