NAAG provides a growing library of on-demand resources*, including courses, archived podcasts, and more, designed to deliver practical, high-quality training for the attorney general community.
Our on-demand courses include recordings of prior programs as well as purpose-built learning experiences covering a wide range of topics relevant to attorney general community and beyond. On-demand courses are available to both members and non-members, with certain offerings eligible for continuing legal education (CLE)** credit depending on the course and jurisdiction.
Questions? Please email support@naag.org.
This course focuses on the management of charitable complaints from initial referrals to potential criminal prosecution. Participants will gain insights into the structure and responsibilities of the Attorney General's office in handling charitable organizations, including the processes for investigating complaints and enforcing regulations. The course will provide practical tips for categorizing and prioritizing complaints, enhancing efficiency, and utilizing available resources effectively. Attendees will also learn about the importance of collaboration within the office and with external partners to improve regulatory outcomes in the charitable sector. This session is designed for legal professionals involved in consumer protection and charity regulation, aiming to inspire positive changes in their approach to managing charitable complaints.
*May be ineligible for CLE credit for states that require a 60-minute minimum.
- Understand the structure and responsibilities of the Attorney General's office regarding charitable complaints.
- Identify effective strategies for categorizing and prioritizing charitable complaints.
- Learn practical tips for managing investigations and enforcement actions related to charitable organizations.
- Explore methods for improving efficiency in handling charitable complaints.
- Recognize the importance of collaboration and resource utilization within and outside the Attorney General's office.
* Some of our resrouces, including on-demand courses, require you to log in or create an account to register and/or access the content.. If you do not already have an account, you will be prompted to create one.
** Before registering for any CLE-eligible course, participants should verify that their jurisdiction permits on-demand and/or self-study CLE, as requirements vary by state and territory.

