Attorney General Consumer Protection News: December 2022
Multistate Actions Led by Arizona Attorney General Mark Brnovich, Colorado Attorney General Phil Weiser, Connecticut Attorney General William Tong, and Iowa Attorney General Tom Miller, a bipartisan group of 34 attorneys general urged the U.S. Department of Transportation (USDOT) to improve consumer protection rules for airline passengers. The letter calls on USDOT to strengthen protections for…
AGO Only – Consumer Protection Webinar
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TJ Mathis
Tierrel “TJ” Mathis joined NAAG as a NAGTRI program counsel in June 2022. She began her legal career, in 2014, as a prosecutor at the Miami-Dade State Attorney’s Office (“SAO”) in Miami, Florida. There she prosecuted various offenses including domestic violence, theft/robberies, welfare fraud, and homicides. During her time with the SAO, she served as…
Amy Jackson
Amy has been involved in the legal industry for 20 years, working in various large law firms before taking a job with the Kentucky Attorney General’s office in 2012. There she served as a Paralegal/investigator. She worked in the Consumer Protection division on a variety of cases, but her main focus was on for-profit school…
2021 Annual Report
The 2021 NAAG Annual Report provides a summary of the organization’s activity and highlights some of the many accomplishments of NAAG members and staff during the 2021 fiscal year.
NAGTRI National: Consumer Protection (April 6-7)
This training is a closed session for attorneys general and attorney general staff only.
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Federal Consumer Protection News: January 2022
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB or “Bureau”) announced an initiative to reduce so-called “junk fees” charged by banks and other financial institutions. Noting that credit card late fees and bank charges for overdraft and non-sufficient funds fees cost consumers nearly $30 billion in 2019, the Bureau published a request for…
Attorney General Consumer Protection News: January 2022
Multistate Actions Led by California Attorney General Rob Bonta, Illinois Attorney General Kwame Raoul, Massachusetts Attorney General Maura Healey, and Pennsylvania Attorney General Josh Shapiro, a bipartisan coalition of 39 attorneys general obtained a $1.85 billion settlement with student loan servicer Navient. Under the settlement, Navient will make a total of $95 million in restitution…
Consumer Chief of the Month: Shennan Kavanagh, Massachusetts Attorney General’s Office
I joined the Consumer Protection Division (CPD) at the Massachusetts Attorney General’s Office (MA AGO) in October of 2015 after 12 years in private practice litigating consumer finance class actions. My entire legal career has been devoted to consumer protection. It is an area of law that, in my experience, provides boundless opportunities to serve…
Communities of Color, Fraud, and Consumer Protection Agencies
In recent months, both the Federal Trade Commission (“FTC”) and the Consumer Financial Protection Bureau (“CFPB”) produced reports on the connection between minority populations and consumer issues.1 Each report came to the same conclusion: unfair and deceptive practices have unique and disproportionate impacts on communities of color. These findings suggest that more needs to be…