Gloria serves as human resources director. Her responsibilities include payroll, human resource, benefits, accounting, and investor relations. She joined the Association in May 2006, and since then has held various positions in NAAG office administrations.

Gloria has extensive experience in business and office administration. She worked with organizations such as CareFirst, CIBER, and Electronic Data Systems.

Gloria holds a bachelor’s degree in Psychology with a minor in Marketing, from Salisbury State University.