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Consumer Protection

Dennis Cuevas, Project Counsel

The consumer protection programs administered by the State Attorneys General are multifaceted. State Attorneys General have primary responsibility in their states for the enforcement of their state’s consumer protection laws. Every state has a consumer protection statute prohibiting deceptive acts and practices. These broad general statutes are supplemented in all jurisdictions by laws that address specific industries or practices. The State Attorneys General have varied tools and authority to address abuses and illegalities in the market place. These include civil and criminal litigation, mediation, public and business education, creating and commenting on state and federal legislative proposals, and cooperative enforcement ventures with state, local, and federal enforcement agencies. The consumer protection work of State Attorneys General over the past year has run the gamut from telemarketing to telecommunications and from prescription drugs and privacy to price-gouging. North Carolina Attorney General Roy Cooper and North Dakota Attorney General Wayne Stenehjem serves as Co-Chairs of the NAAG Consumer Protection Committee

The NAAG Consumer Protection Project works to improve the enforcement of state and federal consumer protection laws by State Attorneys General, as well as supports multistate consumer protection enforcement efforts. In addition, the Project promotes information exchange among the states with respect to investigations, litigation, consumer education, and both federal and state legislation. The Committee organizes two Consumer Protection Conferences annually and sponsors other enforcement and training conferences.