The Future of Consumer Protection is Online

Consumers come in all shapes and sizes, and consumer protection is not always about big-ticket items. Often, misused or misappropriated intellectual property can be the visual bait that attracts consumers to purchase a dangerous product.

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Timeshare Obligations, Regulations, and Challenges

The current landscape of the timeshare industry has exposed significant inadequacies in regulation for those seeking to purchase, lease, or exit their timeshare obligations.

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“The New Referral:” Innovative Ways to Tackle Consumer Protection Issues Involving Fake Social Media Influencers

Whether it is online reviews, subscribers, likes, ratings, followers, etc., social media has become a source of information and an influential platform on which consumers rely in their decisions to buy a good or service.

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NAAG Statement on New Law Combatting Illegal Robocalls

Washington, D.C. — The National Association of Attorneys General (NAAG) issued the following statement following the Pallone-Thune TRACED Act (S. 151) becoming law last month: “We applaud Congress for passing this historic bipartisan legislation that will assist in combatting illegal robocalls and malicious spoofing that plague our citizens,” said Attorney General Jim Hood of Mississippi,…

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Extraterritorial Application of Consumer Protection Laws

This article was originally published in the January 2020 edition NAGTRI Center for Consumer Protection Monthly newsletter. Each state has its own consumer protection laws, which govern transactions occurring in their state. Often, however, conduct spans two or more states. A sale made in one state may be fulfilled from another state, for example. But…

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Corporate and Government Responsibility to Protect Data and Assist Law Enforcement

This article will examine the current state of affairs with respect to protecting data and make some recommendations about how to ensure that corporations and government institutions take their role seriously to protect citizens’ personal information.

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Attorneys General Raise Concern About Illegal Alcohol Sales Online

Social media and digital platforms have become interwoven into the fabric of our society. Consumers have become increasingly dependent on the broad access to goods for sale through these mediums. Unfortunately, the near unlimited access to goods has increasingly exposed consumers, including minors, to unlicensed sales of alcohol and counterfeit products. We are seeking your assistance to address some of the challenges to consumer protection associated with online marketplaces and to improve the legitimacy of these sales.

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Attorneys General Encourage Online Vendors to Take Proactive Steps to Prevent Illegal Alcohol Sales Online

Washington, D.C. — The National Association of Attorneys General (NAAG) sent letters to leading U.S. online vendors, asking them to undertake certain steps to curtail illegal alcohol sales online. Letters were sent to Craigslist, eBay, and Facebook. Digital platforms have given risen to the sale of unlicensed and unregulated alcohol. The sale of illegal alcohol online may include counterfeit,…

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Criminal Prosecution of Consumer Scams and Fraud

News stories of widespread consumer fraud and its grave impact on the public are frequently publicized. However, occurring even more often than news headlines of national significance, are stories of individual consumers being victimized and defrauded by individual con men.

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NAAG Sends Letter to Food and Drug Administration Supporting Continued Study and Oversight of Cannabis-Derived Products

Washington, D.C. — The National Association of Attorneys General (NAAG) sent a letter to the Food and Drug Administration (FDA) in response to their request for comments regarding “Scientific Data and Information About Products Containing Cannabis or Cannabis-Derived Compounds.” The letter urges federal cooperation with states to protect consumers. It also expresses concern some companies may use false…

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