May Consumer Protection Chief of the Month

I was excited to join the Arizona Attorney General’s office, starting in February 2023 as the new Consumer Protection and Advocacy Section Chief Counsel in the new administration of Attorney General Kris Mayes. With prior experience in the AG’s Consumer Protection Section, it has been exciting to rejoin the mission of protecting the people of…

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Rosenblum v. Living Essentials: A Victory for Oregon Consumers

On May 5, 2023, the Oregon Supreme Court issued a significant opinion affirming the Attorney General’s authority under Oregon’s Unlawful Trade Practices Act (UTPA) to take enforcement action against false and misleading marketing. State ex rel. Rosenblum v. Living Essentials, LLC, 371 Or. 23 (2023). The case is a long-running action against Living Essentials, makers…

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Federal Agency and Other Consumer Protection News: April 2023

Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) took action against the former executive officer of Integrity Advance, a short-term, online lender, James Carnes, and his wife Melissa, for allegedly hiding money through a series of fraudulent transfers in order to avoid paying more than $40 million in restitution and penalties for illegal…

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Attorney General Consumer Protection News: April 2023

Multistate Actions California Attorney General Rob Bonta led a multistate coalition of attorneys general demanding a recall of the theft-prone Hyundai and Kia automobiles. In the letter to National Highway Traffic Safety Administration (NHSTA), the 18 states urged NHTSA to take immediate action by instituting a recall of the allegedly unsafe Hyundai and Kia vehicles, whose easily-bypassed…

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Federal Agency and Other Consumer Protection News: March 2023

Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) took action against Portfolio Recovery Associates, one of the nation’s largest debt collectors, for violating a 2015 CFPB order and engaging in other violations of law. The CFPB filed a proposed order that would require Portfolio Recovery Associates to pay more than $12 million to…

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Attorney General Consumer Protection News: March 2023

Multistate Actions This month was kicked off by National Consumer Protection Week (NCPW), which occurred March 5-11, 2023. NCPW is a week when government agencies, consumer protection groups, and other organizations work together to share information about consumer rights and help people learn to spot, report, and avoid scams. For more information regarding this year’s…

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Federal Agency and Other Consumer Protection News: February 2023

Consumer Financial Protection Bureau The Consumer Financial Protection Bureau proposed a rule to curb excessive credit card late fees. The Bureau alleges that major credit card issuers continue to use late fees that are protected by an expansive immunity provision. Based on the CFPB’s estimates, the proposal could reduce late fees by as much as…

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Attorney General Consumer Protection News: February 2023

Multistate Actions Led by Massachusetts Attorney General Andrea Joy Campbell and California Attorney General Rob Bonta, a coalition of 22 attorneys general submitted a comment letter to the Department of Education in support of student loan income-driven repayment plan reform. The coalition supports the Department of Education’s new proposal to end negative amortization experienced by…

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Kate Donoven, Senior Assistant Attorney General, Consumer Protection Division, Arkansas Attorney General’s Office

As head of the Consumer Protection Division, I lead a small team of lawyers and investigators who are deeply committed to taking on bad actors at the state and national levels. Our team manages antitrust, tobacco, charities enforcement, privacy, and everything else covered by our deceptive trade practices act. I started my legal career as…

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NAAG Marks National Consumer Protection Week for 2023

Washington, D.C. – The National Association of Attorneys General (NAAG) joins the nationwide celebration of National Consumer Protection Week from March 5-11, 2023. National Consumer Protection Week was established to help consumers understand their consumer rights and avoid common frauds and scams. NAAG and its attorney general members are critical resources for consumers in fighting…

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