Attorney General Consumer Protection News: October 2021

Multistate Actions Led by California Attorney General Bonta, Florida Attorney General Moody, Massachusetts Attorney General Mara Healey, Nebraska Attorney General Dog Peterson, Tennessee Attorney General. Slatery, and Vermont Attorney General Donovan, a bipartisan coalition of 52 attorneys general sent a letter to the Senate Subcommittee on Consumer Protection, Product Safety, and Data Security. The letter…

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Consumer Chief of the Month: Chris Lewis, Kentucky Attorney General’s Office

They say timing is everything. Accepting the position of Consumer Protection Chief for the Commonwealth of Kentucky in December 2019, only months before the start of a global pandemic, was not the timing I had in mind, but I am thankful to have the opportunity to serve my fellow Kentuckians and support Attorney General Cameron…

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Press Invited to Attend Public Portion of Consumer Protection Conference

WHO: The National Association of Attorneys General (NAAG) is holding its 2021 Consumer Protection Fall Conference. The private, nonprofit, and government sectors are invited to attend the public portion of the conference on the afternoon of Nov. 8. WHAT: The conference will address pressing and relevant issues related to consumer protection. Sessions during the public…

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Press Invited to Attend Annual Charities Conference

WHO: The National Association of Attorneys General (NAAG) is hosting a virtual charities conference in partnership with the National Association of State Charity Officials (NASCO). WHAT: The conference is the only annual event at which charity regulators and nonprofit organizations and their attorneys, accountants, fundraisers, and advisers have the opportunity to meet, hear about, and…

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Bipartisan Coalition of Attorneys General Express Support for Congressional Hearings Addressing Youth Social Media Use

Washington, D.C. — In a letter sent yesterday to the U.S. Senate Committee on Commerce, Science and Transportation’s Subcommittee on Consumer Protection, Product Safety, and Data Security, the National Association of Attorneys General (NAAG) expressed strong support for hearings addressing the protection and safety of kids and teens using social media. Attorneys general have been…

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NAAG Supports Senate Hearings on Social Media and Mental Health

As enforcers of our jurisdictions’ consumer protection laws, we find it deeply troubling that Facebook and other social media platforms seek to increase user engagement by conscripting our nation’s youth despite known harms to children and adolescents.

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Attorney General Consumer Protection News: September 2021

Multistate Actions Led by Maryland Attorney General Brian Frosh, a bipartisan coalition of 11 attorneys general announced settlements with StubHub for refusing to refund ticketholders for COVID-19-related cancellations. StubHub had refused to provide refunds, instead providing customers a 120% credit for future events. Under the settlements, StubHub agreed to provide refunds unless customers elected to…

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The Relentless Battle to Eliminate Robocalls

      As attorneys general, we have made it our mission to protect the residents of Michigan and Ohio from illegal robocallers. Robocallers are like a plague of locusts, except these locusts use 21st century technology to swarm through the international telecommunications landscape where they strike in overwhelming numbers, working to scam and defraud…

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Consumer Chief of the Month: Steve Kaufmann, Colorado Attorney General’s Office

Just before I walk (or log) out of meetings, I often tell my colleagues “I love my job.” Why? First, my consumer protection teammates are incredibly dedicated and committed to working together. Second, the problems that we tackle tangibly impact the lives of the people of Colorado. And third, we deal with interesting, often cutting-edge…

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Federal Consumer Protection News: September 2021

Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) settled with student lender Better Future Forward, Inc., an income share agreement (ISA) provider for mispresenting its product and failing to comply with federal consumer financial law that governs private student loans. Under ISAs, students agree to pay a percentage of their income for a…

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