Do Not Call: The History of Do Not Call and How Telemarketing Has Evolved
The Do Not Call service has come a long way since its inception, yet the Federal Trade Commission still received 3.5 million complaints about unwanted calls in fiscal year 2015. Thirty-one states have adopted the National Do Not Call Registry. This article addresses the challenges in stopping unwelcome calls.
Consumer Testimony: How to Prepare and Present Effectively and Ethically at Trial
A senior deputy attorney general from the Bureau of Consumer Protection of the Pennsylvania Attorney General's Office highlights the importance of striking a balance ethically and effectively in what can be the most powerful piece of evidence in certain cases.
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