Consumer Chief of the Month, Shannon Halijan, Deputy Attorney General, Arkansas Attorney General’s Office
I was named Deputy Attorney General for the Public Protection Department (PPD) of the Arkansas Attorney General’s Office (AR AGO) on September 1, 2021. I began my career with the AR AGO in January 2019 as an Assistant Attorney General after several years of serving the Arkansas Department of Human Services as an assistant director…
Federal Consumer Protection News: March 2022
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau entered into a $1 million Consent Order with student-loan servicer Edfinancial Services, for allegedly making deceptive statements to student loan borrowers and misrepresenting their forgiveness and repayment options. Edfinancial allegedly deceived borrowers with Federal Family Education Loan Program loans about their eligibility for Public Service Loan…
NAGTRI National: Consumer Protection (April 6-7)
This training is a closed session for attorneys general and attorney general staff only.
note: This content requires site login.
Attorney General Consumer Protection News: February 2022
Multistate Actions The $26 billion national opioid agreement was confirmed by the nation’s three major pharmaceutical distributors – Cardinal, McKesson, and AmerisourceBergen – and Johnson & Johnson. Fifty-two states and territories have signed onto the agreement. Following successful state sign-on and subdivision sign-on periods, the defendants have committed to the deal and will start releasing…
Federal Consumer Protection News: February 2022
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB or Bureau) issued a series of bulletins in February providing guidance regarding the Bureau’s interpretation of legal requirements related to a range of financial services. Bulletins included guidance for student loan servicers handling of accounts of borrowers eligible for public service loan forgiveness, providers of…
Consumer Chief of the Month, Sean P. Neafsey, New Jersey Attorney General’s Office
I joined the New Jersey Division of Consumer Affairs in April 2020 (at the start of the pandemic) after practicing law for nearly a decade in New Jersey and New York. I currently serve as the Acting Director of the division. From the moment I arrived, the division has worked tirelessly to help our professional…
NAGTRI National: Consumer Protection (March 22-23)
This training is a closed session for attorneys general and attorney general staff only.
note: This content requires site login.
Federal Consumer Protection News: January 2022
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB or “Bureau”) announced an initiative to reduce so-called “junk fees” charged by banks and other financial institutions. Noting that credit card late fees and bank charges for overdraft and non-sufficient funds fees cost consumers nearly $30 billion in 2019, the Bureau published a request for…
Attorney General Consumer Protection News: January 2022
Multistate Actions Led by California Attorney General Rob Bonta, Illinois Attorney General Kwame Raoul, Massachusetts Attorney General Maura Healey, and Pennsylvania Attorney General Josh Shapiro, a bipartisan coalition of 39 attorneys general obtained a $1.85 billion settlement with student loan servicer Navient. Under the settlement, Navient will make a total of $95 million in restitution…
Consumer Chief of the Month: Shennan Kavanagh, Massachusetts Attorney General’s Office
I joined the Consumer Protection Division (CPD) at the Massachusetts Attorney General’s Office (MA AGO) in October of 2015 after 12 years in private practice litigating consumer finance class actions. My entire legal career has been devoted to consumer protection. It is an area of law that, in my experience, provides boundless opportunities to serve…
