Communities of Color, Fraud, and Consumer Protection Agencies
In recent months, both the Federal Trade Commission (“FTC”) and the Consumer Financial Protection Bureau (“CFPB”) produced reports on the connection between minority populations and consumer issues.1 Each report came to the same conclusion: unfair and deceptive practices have unique and disproportionate impacts on communities of color. These findings suggest that more needs to be…
Center for Consumer Protection 2021 Year in Review
As 2022 begins, we look back upon the consumer protection work the nation’s attorneys general undertook in 2021 with this Year in Review. In 2021, the COVID-19 pandemic continued to grip the world and attorneys general took action on a number of fronts to protect consumers from COVID-related harms. But consumer protection efforts were certainly…
NAGTRI National: Consumer Protection
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Attorney General Consumer Protection News: December 2021
Multistate Actions Led by Idaho Attorney General Lawrence Wasden and Oregon Attorney General Ellen Rosenblum, a bipartisan coalition of 33 attorneys general wrote the Consumer Financial Consumer Protection Bureau (CFPB), calling for stronger consumer safeguards for money sharing platforms and apps. The letter, written in response to the CFPB’s request for comments on its inquiry…
Federal Consumer Protection News: December 2021
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) issued a supervisory highlights report identifying legal violations identified by the CFPB’s examinations in the first half of 2021. The report also highlights prior CFPB supervisory findings that led to public enforcement actions in the first half of 2021. CFPB examiners often find problems during…
Consumer Chief of the Month: Marion Quirk, Delaware Department of Justice
I joined the Delaware Department of Justice (the “DDOJ”) in August of 2017 after practicing in the Philadelphia, PA and Wilmington, DE legal communities for 19 years. Before joining the DDOJ, I heard from a friend who worked at the DDOJ that it was a special place – (i) challenging work; (ii) great colleagues who…
Consumer Chief of the Month: Leslie Kyman Cooper, Arizona Attorney General’s Office
I joined the Arizona Attorney General’s Office as Consumer Protection and Advocacy Section Chief in January of this year. It was a homecoming of sorts, because I was at the Attorney General’s Office from 2010 to 2017. And it was a return to an area of law I had experienced some thirteen years ago, when…
Federal Consumer Protection News: November 2021
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) sued pawn lenders FirstCash, Inc. and Cash America West, Inc. for allegedly violating the Military Lending Act (MLA) by charging higher than the allowable 36% annual percentage rate (APR) on pawn loans to active-duty servicemembers and their dependents. The loans allegedly had APRs that frequently…
Attorney General Consumer Protection News: November 2021
Multistate Actions A multistate investigation of Instagram led by a bipartisan group of 8 attorneys general from California, Florida, Kentucky, Massachusetts, Nebraska, New Jersey, Tennessee, and Vermont was announced. The attorneys general are investigating Meta Platforms, Inc., formerly known as Facebook, for providing and promoting Instagram to children and young adults despite allegedly knowing that…
The Public Service Loan Forgiveness Program and the Limited Waiver Opportunity
The Public Service Loan Forgiveness (PSLF) program, created by Congress, is meant to provide federal student loan relief for borrowers who spend at least 10 years working in public service. Despite lofty aspirations, the PSLF program has fallen woefully short of expectations, and far too many borrowers have had their applications for loan forgiveness denied….
