Federal Consumer Protection News: September 2021
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) settled with student lender Better Future Forward, Inc., an income share agreement (ISA) provider for mispresenting its product and failing to comply with federal consumer financial law that governs private student loans. Under ISAs, students agree to pay a percentage of their income for a…
Stephanie Caldwell
Stephanie Caldwell joined NAAG as a NAAG training program counsel for the Center for Legal Advocacy and Faculty Development in August 2021. Her duties include assisting in providing legal skills training, developing and enhancing skills courses, and engaging in faculty recruitment and development. Prior to coming to NAAG, Stephanie served an assistant attorney general at…
Samantha Hammond
Samantha Hammond joined NAAG in August of 2021 as an administrative assistant where she provided administrative and logistical support to NAAG’s chief administrative officer, chief financial officer, director of human resources and director of NAGTRI. She was promoted to member services coordinator (MSC) in September 2022. She moved from her home state of Texas in…
Federal Consumer Protection News: August 2021
Federal Trade Commission Online lender LendingClub Corporation agreed to pay $18 million to settle Federal Trade Commission (FTC) charges that the company deceived consumers about hidden fees that it charged and whether their loan applications were approved. In addition, the settlement bars LendingClub from making misrepresentations to loan applicants and requires that the company clearly…
Attorney General Consumer Protection News: August 2021
Multistate Actions Led by Arkansas Attorney General Leslie Rutledge, North Carolina Attorney General Josh Stein, and Pennsylvania Attorney General Josh Shapiro, a bipartisan coalition of 51 attorneys general urged the Federal Communications Commission (FCC) to fight back against the scourge of illegal robocalls by moving up the deadline for smaller telephone companies to implement caller ID…
Consumer Protection During COVID-19: What We’ve Learned So Far
Protecting people from scams is a challenging mission even without the overlay of a global pandemic. But as the past 18 months have demonstrated, con artists view every breaking news story about COVID-19 as an opportunity for a new fraud or flimflam. Consumer protection agencies – including the Federal Trade Commission and state attorneys general…
Consumer Chief of the Month: Scott L. Barnhart, Indiana Attorney General’s Office
As a Consumer Protection Chief, I am reminded daily just how much of an impact, either positive or negative, business practices have on consumers’ day-to-day lives. Whether it is a data breach of personal information or a bad customer experience, citizens have dozens of experiences as consumers every week. As a private practice litigator, I…
New Anticorruption Manual for State and Local Prosecutors by the National Association of Attorneys General Available Today
Washington, D.C. — Today, the National Association of Attorneys General (NAAG) announced the release of The Anticorruption Manual: A Guide for State Prosecutors. The book, which provides an overview of prosecuting corruption in the United States, is the first publication in 30 years dedicated to guiding prosecutors who investigate and charge public corruption crime. It is also…
COVID-19 Webinar: An Update on Issues Facing Mortgage Holders, Renters, and Student Loan Borrowers, and How Attorney General Offices are Approaching the Return to the Office
September 1, 2021 at 3:00 p.m. – 4:00 p.m. ET Hosted by NAGTRI Center for Consumer Protection and NAAG Consumer Protection Committee Federal and state COVID-related consumer protections from mortgage foreclosures and from residential and student loan defaults are in flux due to ending moratoriums and extensions, as well as legal cases challenging the validity…
The Anticorruption Manual: Helping State Corruption Prosecutors Fill the Role the U.S. Supreme Court Expects Them to Play
The Center for Ethics & Public Integrity is thrilled to announce the release of The Anticorruption Manual: A Guide for State Prosecutors. This thirty-chapter book is the first-ever manual written with state anticorruption enforcers as the primary audience. NOW AVAILABLE: The Anticorruption Manual provides a comprehensive overview of prosecuting corruption in the United States. Purchase a copy….

