Erika Kutterna joined NAAG in August 2018 as a membership and meetings coordinator. In January 2020 she was promoted to the meetings and membership manager and in April 2021 she was promoted to director of meetings & member services. Erika earned her bachelor’s degree from the University of New Hampshire, master’s degree from James Madison University and Hospitality Management diploma from the American Hotel and Lodging Educational Institute. Erika is an active member of the PCMA Capital Chapter Community Services Committee. Erika is a Certified Meeting Professional (CMP) through the Events Industry Council.