Consumer Chief of the Month: Steve Kaufmann, Colorado Attorney General’s Office

Just before I walk (or log) out of meetings, I often tell my colleagues “I love my job.” Why? First, my consumer protection teammates are incredibly dedicated and committed to working together. Second, the problems that we tackle tangibly impact the lives of the people of Colorado. And third, we deal with interesting, often cutting-edge…

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Federal Consumer Protection News: September 2021

Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) settled with student lender Better Future Forward, Inc., an income share agreement (ISA) provider for mispresenting its product and failing to comply with federal consumer financial law that governs private student loans. Under ISAs, students agree to pay a percentage of their income for a…

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Virtual NAGTRI/SABA Bankruptcy Seminar: Bankruptcy from a Governmental Perspective

October 27-28 at 12:45 p.m. – 5:00 p.m. ET each day November 2-4 at 12:45 p.m. – 5:00 p.m. ET each day Hosted by NAGTRI and States’ Association of Bankruptcy Attorneys (SABA) Bankruptcy from a Governmental Perspective NAGTRI’s Annual Bankruptcy Seminar will be held online, on October 27-28 and November 2-4, from approximately 12:45 p.m.-5:00…

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Stephanie Caldwell

Stephanie Caldwell joined NAAG as a NAAG training program counsel for the Center for Legal Advocacy and Faculty Development in August 2021. Her duties include assisting in providing legal skills training, developing and enhancing skills courses, and engaging in faculty recruitment and development. Prior to coming to NAAG, Stephanie served an assistant attorney general at…

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Virtual NAGTRI/SABA Bankruptcy Seminar: Bankruptcy from a Governmental Perspective

October 27-28 at 12:45 p.m. – 5:00 p.m. ET each day November 2-4 at 12:45 p.m. – 5:00 p.m. ET each day Bankruptcy from a Governmental Perspective NAGTRI’s Annual Bankruptcy Seminar will be held online, on October 27-28 and November 2-4, from approximately 12:45 p.m.-5:00 p.m. Eastern time each day. As in prior years, the…

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Samantha Hammond

Samantha Hammond joined NAAG in August of 2021 as an administrative assistant where she provided administrative and logistical support to NAAG’s chief administrative officer, chief financial officer, director of human resources and director of NAGTRI. She was promoted to member services coordinator (MSC) in September 2022. She moved from her home state of Texas in…

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2021 NAAG/NASCO Annual Charities Conference (Virtual)

October 13, 2021: 12:30 p.m. – 5:30 p.m. ET (Open to the Public) October 14, 2021: noon – 5:00 p.m. ET (Government Only) This conference is hosted by the NAGTRI Center for Consumer Protection and National Association of State Charity Officials (NASCO). This year’s NAAG/NASCO Charities Conference will be held virtually on the afternoons of October…

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Federal Consumer Protection News: August 2021

Federal Trade Commission Online lender LendingClub Corporation agreed to pay $18 million to settle Federal Trade Commission (FTC) charges that the company deceived consumers about hidden fees that it charged and whether their loan applications were approved. In addition, the settlement bars LendingClub from making misrepresentations to loan applicants and requires that the company clearly…

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Attorney General Consumer Protection News: August 2021

Multistate Actions Led by Arkansas Attorney General Leslie Rutledge, North Carolina Attorney General Josh Stein, and Pennsylvania Attorney General Josh Shapiro, a bipartisan coalition of 51 attorneys general urged the Federal Communications Commission (FCC) to fight back against the scourge of illegal robocalls by moving up the deadline for smaller telephone companies to implement caller ID…

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Consumer Protection During COVID-19: What We’ve Learned So Far

Protecting people from scams is a challenging mission even without the overlay of a global pandemic. But as the past 18 months have demonstrated, con artists view every breaking news story about COVID-19 as an opportunity for a new fraud or flimflam. Consumer protection agencies – including the Federal Trade Commission and state attorneys general…

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