This year’s Spring Consumer Protection Conference will be held May 6-8 at Loews Hotel Chicago in Chicago, Illinois. The entire first day of the conference will be open to public. The last two days of the conference are limited to attorney generals and staff only. Our conference aims to address pressing and relevant consumer protection issues facing attorney general offices.
- May 6 | 8:00 a.m. – 5:00 p.m.
Open to all registrants. - May 6 | Registration for all attendees will begin at 8:00 a.m.
An evening reception will run from 5:15 – 7:30 p.m. and is open to all attendees. - May 7–8 | Open to attorneys general and staff only.
Breakfast begins at 8:00 a.m. and sessions end at approximately 5:30 p.m. on May 7 and end at approximately 1:30 p.m. on May 8.
Public Day Agenda, May 6
DOWNLOAD THE DRAFT PUBLIC AGENDA
Welcome from Illinois Attorney General Kwame Raoul
The Psychology and Science of a Scam
Why consumers are susceptible to scams, schemes, and socially engineered exploitation. An expert on consumer behavior shares what works to change consumer behavior.
Are We Friends? AI and Companion Chatbots
This session shares consumer protection issues emerging in the use of AI and companion chatbots. The panel will discuss how the technology works, consumer protection strategies to mitigate risk, and the current regulatory landscape.
Help Me Help You | Navigating State Regulator Investigations
This lively panel of current and former consumer protection attorneys share the legal and practical landscape a company should understand when dealing with state attorney general investigations. Topics include best practices, common missteps, and legal updates on the authority of attorney general offices to investigate consumer protection violations.
Lunch/Keynote
Networking Break
Earned Wage Access & Novel Lending Products
This panel of consumer advocates and industry representatives will discuss earned wage access apps and novel lending products, important consumer risks, and business models.
Ethics CLE
An ensemble cast of characters navigates ethical conflicts that may arise in an attorney general office, recent cases, and the model rules of professional conduct.
Evening Reception
Registration
| Early Registration | Regular Registration | Onsite Registration | |
| Ends March 28 | Ends May 2 | Starts May 3 | |
| Attorney General | Complimentary | Complimentary | Complimentary |
| Attorney General Staff | $750 | $850 | $1,000 |
| General Admission | $875 | $975 | $1,000 |
| SAGE | $700 | $800 | $1,000 |
| Federal, Non-Profit (Public Day) | $650 | $750 | $1,000 |
| Virtual - May 7 (AGO Staff only) | $0 | $0 | $0 |
You will need a NAAG account to register. If you have created your NAAG account and do not see the correct pricing listed, please ensure you have entered your organization under your profile. If this is your first time setting up your account, it may take up to 24 hours before you can register for this event.
Virtual Registration Option
Virtual programming on May 7 will also be offered for attorney general staff at no cost.
Room Block
NAAG has secured a limited number of rooms through a room block. Rooms will be available on a first-come, first-served basis, and the block will close on April 14 or when filled, whichever comes first.
Continuing Legal Education (CLE)
NAAG will apply for CLE per accrediting body guidelines upon request. After the conclusion of the event, please complete the CLE Request Form.
Accessibility Planning
If you identify as a person with a disability and would like to request reasonable accommodations for this event, please complete the Accessibility Request Form.
