The National Association of Attorneys General (NAAG) called on the Federal Communication Commission (FCC) to require the telephone providers that route calls across the U.S. telephone network to implement more rigorous measures to prevent illegal and fraudulent robocalls from bombarding Americans.
The FCC is proposing expanding many of these rules to those few phone companies that, although largely invisible to the public, are exclusively responsible for routing these fraudulent and illegal calls across the U.S. phone network, regardless of where the calls originate. In the letter, 51 state and territory attorneys general support the FCC’s proposal to extend the implementation of STIR/SHAKEN, a caller ID authentication technology that helps prevent spoofed calls, to all “intermediate” phone providers in the United States. The bipartisan coalition urges the FCC to require providers to adopt these protections and additional measures to cut down on illegal and fraudulent robocalls, including responding to law enforcement traceback requests within 24 hours and blocking illegal traffic, as soon as possible. If all telecom companies have the same robocall mitigation practices, bad actors will not be able to exploit inconsistencies among providers and law enforcement will be better able to identify and prosecute the bad actors who try profit from illegal robocalls.