Federal Consumer Protection News: June 2021

Consumer Financial Protection Bureau The CFPB issued rules designed to prevent avoidable foreclosures as homeowners exit COVID-19 hardship forbearances. The federal eviction moratorium ends June 30, 2021. The new rules go into effect August 31, 2021 and require servicers to meet temporary procedural safeguards before referring 120-day delinquent accounts for foreclosure. According to the Bureau,…

Read More →

Improving Cybersecurity By Applying Consumer Protection Laws to Software

When a plane crashes because its aircraft control software has been incorrectly coded, the software manufacturer may be liable for damages. However, when a computer software application is incorrectly coded, leading to a major cyber-attack and interruption of international commerce, the vendor company which created the software almost never incurs liability. Why? Would amending consumer…

Read More →

Federal Consumer Protection News and Other Items of Interest: May 2021

Federal Consumer Protection News President Biden issued an Executive Order on Improving the Nation’s Cybersecurity following the ransomware attack on the Colonial Pipeline which led to the pipeline shutting down and declarations of emergency and gasoline supply shortages in some states. The order declared that “the prevention, detection, assessment, and remediation of cyber incidents is a top…

Read More →

Attorney General Consumer Protection News: May 2021

Multistate Actions Led by Massachusetts Attorney General Maura Healey, Nebraska Attorney General Doug Peterson, Tennessee Attorney General Herbert H. Slatery III, and Vermont Attorney General T.J. Donovan, a bipartisan coalition of 44 attorneys general urged Facebook to abandon its launch of Instagram Kids, a social media platform for children under the age of 13. The…

Read More →

Consumer Chief of the Month: Brandon Garod, New Hampshire Attorney General’s Office

As I have only been New Hampshire’s Consumer Chief for a little over two years, I have not yet had the opportunity to meet many of you. I am hoping that as life starts to return to normal, our ability to congregate and learn from shared experiences will return as well, and I will be…

Read More →

Using UDAP in an Action Against the Manufacturers of the Antiplatelet Medication Plavix

In 2014, the State of Hawai‘i sued the manufacturers of the antiplatelet medication Plavix in state court for violating Hawaii’s unfair or deceptive trade practices act, chapter 480, Hawai‘i Revised Statutes (“UDAP”). After a four-week, virtual, non-jury trial concluded in November 2020, the Hawai‘i trial court entered judgment awarding more than $834 million in civil…

Read More →

Risk-Based Pricing and the Role of State Attorneys General in Enforcement

Risk-based pricing is a practice in which a business charges consumers who are a greater credit risk more money for the same goods or services provided to other consumers who are less risky.1 Risk-based pricing is used in many industries, including insurance and banking, but the focus of this article is its use in consumer…

Read More →

Attorneys General Urge Congressional Support for Fraud and Scam Reduction Act

Washington, D.C. — The National Association of Attorneys General (NAAG), on behalf of a bipartisan coalition of 47 state and territory attorneys general, is urging Congress to support the Fraud and Scam Reduction Act (H.R. 1215). The legislation, comprised of the Stop Senior Scam Act and Seniors Fraud Prevention Act of 2021, will assist stakeholders…

Read More →

NAAG Endorses Fraud and Scam Reduction Act

H.R. 1215 provides much needed education and training for the employees most likely to be able to detect and report elder fraud and scams. The bill also provides a mechanism for vigorous monitoring of elder fraud, provides information on such schemes to the public, and coordinates reporting with law enforcement authorities. For these reasons, we strongly urge the Senate to take action and pass H.R. 1215.

Read More →

NAAG Urges Facebook to Abandon Plans to Develop Instagram Kids

It appears that Facebook is not responding to a need, but instead creating one, as this platform appeals primarily to children who otherwise do not or would not have an Instagram account. In short, an Instagram platform for young children is harmful for myriad reasons. The attorneys general urge Facebook to abandon its plans to launch this new platform.

Read More →