Federal Consumer Protection News: January 2022
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB or “Bureau”) announced an initiative to reduce so-called “junk fees” charged by banks and other financial institutions. Noting that credit card late fees and bank charges for overdraft and non-sufficient funds fees cost consumers nearly $30 billion in 2019, the Bureau published a request for…
Attorney General Consumer Protection News: January 2022
Multistate Actions Led by California Attorney General Rob Bonta, Illinois Attorney General Kwame Raoul, Massachusetts Attorney General Maura Healey, and Pennsylvania Attorney General Josh Shapiro, a bipartisan coalition of 39 attorneys general obtained a $1.85 billion settlement with student loan servicer Navient. Under the settlement, Navient will make a total of $95 million in restitution…
Consumer Chief of the Month: Shennan Kavanagh, Massachusetts Attorney General’s Office
I joined the Consumer Protection Division (CPD) at the Massachusetts Attorney General’s Office (MA AGO) in October of 2015 after 12 years in private practice litigating consumer finance class actions. My entire legal career has been devoted to consumer protection. It is an area of law that, in my experience, provides boundless opportunities to serve…
Communities of Color, Fraud, and Consumer Protection Agencies
In recent months, both the Federal Trade Commission (“FTC”) and the Consumer Financial Protection Bureau (“CFPB”) produced reports on the connection between minority populations and consumer issues. Each report came to the same conclusion: unfair and deceptive practices have unique and disproportionate impacts on communities of color. These findings suggest that more needs to be…
Consumer Protection
This training is a closed session for attorneys general and attorney general staff only.
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NAGTRI National: Consumer Protection
This training is a closed session for attorneys general and attorney general staff only.
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Investigating Human Trafficking Cases with Gender-Sensitive Approaches
Tuesday, December 14, 2021 at 3:00 p.m. – 4:00 p.m. ET Hosted by Center for International Partnerships and Strategic Collaboration Investigating human trafficking cases without gender-sensitive approaches has an impact on the outcome of prosecutions and the protection of victims. Factors like age, disability, unemployment, ethnicity, and belonging to a minority group might trigger marginalization,…
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Heather LaFon
Heather LaFon joined NAGTRI in August 2021 as compliance specialist. Prior to joining NAGTRI, Heather spent 13 years in NCAA division I athletics compliance, specializing in eligibility, financial aid, data management and waivers. Prior to athletics, Heather spent 10 years in admissions and recruiting at Virginia Tech. Heather holds both a bachelor’s degree in marketing…
2021 NAGTRI Cybersecurity Seminar
December 8-9, 2021 The increased frequency and scale of ransomware and other malware attacks has raised serious concerns about the cyber vulnerabilities of our nation’s public and private sector networks, particularly critical infrastructure. The need for a whole-of-government approach to enhancing cybersecurity and combatting criminal cyberactivity has never been more critical. The seminar will bring…
Stephanie Caldwell
Stephanie Caldwell joined NAAG as a NAAG training program counsel for the Center for Legal Advocacy and Faculty Development in August 2021. Her duties include assisting in providing legal skills training, developing and enhancing skills courses, and engaging in faculty recruitment and development. Prior to coming to NAAG, Stephanie served an assistant attorney general at…
