NAAG Calls on the FCC to Require Voice Service Providers to Increase Anti-Robocall Protections
The National Association of Attorneys General (NAAG) called on the Federal Communication Commission (FCC) to require the telephone providers that route calls across the U.S. telephone network to implement more rigorous measures to prevent illegal and fraudulent robocalls from bombarding Americans. The FCC is proposing expanding many of these rules to those few phone companies…
51 Attorneys General Call on FCC to Require More Voice Service Providers to Put in Place Anti-Robocall Protections
The National Association of Attorneys General (NAAG) calls on the Federal Communication Commission (FCC) to require the telephone providers that route calls across the U.S. telephone network to implement more rigorous measures to prevent illegal and fraudulent robocalls from bombarding Americans. Illegal robocalls cost consumers, law enforcement, and the telecom industry approximately $13.5 billion every…
Consumer Chief of the Month: Brian McMath, New Mexico Attorney General’s Office
I came to law school in 2012 because I really wanted to work on “big” things, impactful things that made a difference to a lot of people. I didn’t really know what that meant in practice, but that was the general guiding principle. A law professor recommended I apply at the New Mexico Office of…
Federal Consumer Protection News: August 2022
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB) published guidance regarding data security requirements for financial companies. The circular provides guidance to consumer protection enforcers, including examples of when firms can be held liable for lax data security protocols. The CFPB settled with Hello Digit, LLC, a financial technology company, resolving allegations that…
Attorney General Consumer Protection News: August 2022
Multistate Actions A bipartisan coalition of 36 attorneys general announced a $450 million agreement in principle with opioid maker Endo International plc and its lenders as part of Endo’s bankruptcy filing. The tentative agreement would provide up to $450 million to participating states and local governments, ban promotion of Endo’s opioids, and require Endo to…
NAAG 2022 Presidential Summit Highlights Consumer Protection Issues Related to Technology
The NAAG Presidential Summit, hosted by NAAG President and Iowa Attorney General Tom Miller, was held on August 9th and 10th in Des Moines. The Summit’s theme was Consumer Protection 2.0: Tech Threats and Tools. The Summit attracted 175 attendees from attorney general offices, federal agencies, and the private and non-profit sectors. Attendees enjoyed unseasonably…
Bipartisan Coalition of Attorneys General Fight to Protect Airline Customers
Washington, D.C. — The National Association of Attorneys General (NAAG) is asking Congress to allow attorneys general to enforce state and federal consumer protections for airline travelers. This request comes after attorneys general received thousands of complaints from outraged passengers, claiming airlines have failed in their service responsibilities, causing significant frustrations and unnecessary challenges. Federal…
Attorneys General Urge Congress to Hold Airline Industry Accountable
The National Association of Attorneys General (NAAG) sent a letter to Congress to pass legislation that would authorize state attorneys general to enforce both state and federal consumer protection laws governing the airline industry. It also encourages Congress to consider shifting the authority for federal investigations of airline patron complaints from the United States Department…
NAAG Calls on the FTC to Increase Obligations on Telemarketers
The National Association of Attorneys General (NAAG) called on the Federal Trade Commission (FTC) to increase obligations on telemarketers by requiring them to keep additional records about their activities so that law enforcement can hold them accountable for when they fail to comply with the law. The FTC seeks comment on proposed amendments to the…
Federal Consumer Protection News: July 2022
Consumer Financial Protection Bureau The Consumer Financial Protection Bureau (CFPB or Bureau) and Office of the Comptroller of the Currency fined Bank of America a combined $225 million for failing to disburse state unemployment benefits at the height of the pandemic. Bank of America automatically and unlawfully froze people’s accounts with a faulty fraud detection…
