Jeff Hill

Jeff Hill is Executive Counsel with the Tennessee Attorney General’s office. Jeff is the Deputy of the Consumer Protection Division, which is responsible for consumer protection, antitrust, and the unauthorized practice of law enforcement for the state. Jeff received his J.D. from the University of Tennessee College of Law. He joined the Tennessee Attorney General’s…

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Courtney M. Aladro

Courtney M. Aladro is an Assistant Attorney General and the Chief of the Non-Profit Organizations/Public Charities Division at the Massachusetts Attorney General’s Office. The Division oversees public charities, safeguarding the public’s interest in these organizations and ensuring the proper solicitation and use of charitable funds. Prior to joining the Division, Courtney was an Assistant Attorney…

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Consumer Protection Work

Consumer protection work is an essential aspect of attorney general offices. Attorneys general and their staff help consumers by addressing consumer complaints, providing alerts about scams and issues, offering educational materials, and enforcing state consumer protection laws. The Center for Consumer Protection (CCP) is dedicated to assisting attorney general offices in their consumer protection work,…

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Center for Consumer Protection

National Consumer Protection Week March 2-8, 2025 National Consumer Protection Week was established to help consumers understand their consumer rights and avoid common frauds and scams. State and territory attorneys general are on the front lines of consumer protection, serving as the primary enforcers of consumer laws within their jurisdictions and educating consumers of their…

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The Future of Consumer Protection is Online

Consumers come in all shapes and sizes, and consumer protection is not always about big-ticket items. Often, misused or misappropriated intellectual property can be the visual bait that attracts consumers to purchase a dangerous product.

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Timeshare Obligations, Regulations, and Challenges

The current landscape of the timeshare industry has exposed significant inadequacies in regulation for those seeking to purchase, lease, or exit their timeshare obligations.

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“The New Referral:” Innovative Ways to Tackle Consumer Protection Issues Involving Fake Social Media Influencers

Whether it is online reviews, subscribers, likes, ratings, followers, etc., social media has become a source of information and an influential platform on which consumers rely in their decisions to buy a good or service.

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New Technology, But Just the Same Old Traditional Fraud

Crowdfunding is the practice of funding a project or business idea by raising small amounts of money from a large number of people, typically via the Internet.

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How the Oregon Attorney General’s Office Tackles Elder Abuse

The year-long presidential initiative for Attorney General Derek Schmidt has been a focus on innovative techniques that attorney general offices can use to serve their senior constituents. This article provides a road map as to how one state, the Oregon Department of Justice, is working to protect their citizens against elder fraud and abuse.

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Do Not Call: The History of Do Not Call and How Telemarketing Has Evolved

The Do Not Call service has come a long way since its inception, yet the Federal Trade Commission still received 3.5 million complaints about unwanted calls in fiscal year 2015. Thirty-one states have adopted the National Do Not Call Registry. This article addresses the challenges in stopping unwelcome calls.

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